Connectivity
Your phone, working like home
WhatsApp and Google are restricted on Chinese networks — solved before departure: we set up your EU/UK roaming pack or a travel eSIM on a 30-minute call, then Alipay and WeChat Pay with your own card, tested with a live transaction. iPhone users get Apple Pay Express Transit added — Beijing and Shanghai metro gates, tap and go, zero apps. Our guides carry pocket Wi-Fi as backup.
Power
Adapters — and the rule nobody mentions
Voltage is fine (220V, like Europe). The traps: newer hotels increasingly drop European two-pin sockets, so we pack a grounded universal adapter for you. Sharper still: since 2025, power banks without China’s 3C mark are banned on domestic flights — your CE-marked one can be confiscated at security. Our kit includes a 3C-certified power bank, flight-legal end to end.
Hotels
The desk will take your passport. Guaranteed.
Some Chinese hotels still turn away foreign passports at midnight check-ins, despite a 2024 government directive banning it. Our rule: every property on your itinerary gets a written confirmation in Chinese that your names are accepted — 48 hours before arrival, non-negotiable. We also specify non-smoking floors (not just rooms), and if you travel December–February in the south, we pre-heat the room — buildings south of the Qinling–Huaihe line have no central heating.
Trains
Station protocol, learned once
China’s high-speed stations run like airports: security, ticket halls, gates that close five minutes before departure. Tickets are tied to your passport — booked under the exact machine-readable spelling, because "MÜLLER-SCHMIDT" fails gates. Your guide walks the full chain with you once; luggage over 130cm goes to end-of-carriage racks; quiet cars booked where available; lunch pre-ordered to your seat.
Eating & health
Your diet, translated into kitchens
Printed allergy cards in Chinese (peanut, sesame, gluten, shellfish — "even a trace is dangerous", shown at ordering, not at delivery). Vegetarian means no meat stock only where we’ve phoned ahead; coeliac needs kitchen letters in advance; halal is genuinely easy — the qingzhen network reaches every itinerary city. Bottled water everywhere; ice only where filtered; the smiley-face hygiene plaque is on our restaurant checklist.
Care
If your body objects
We pre-map international-standard clinics for every overnight stop and keep the direct-billing phone numbers for major insurers. A fever-clinic visit in a tier-1 city is an efficient, inexpensive process — we drive, translate and do the paperwork. Bring medication in original packaging with a doctor’s letter listing generic names; some EU-common prescriptions (strong painkillers, ADHD stimulants) are controlled in China — we check your list against the rules before you pack.
Rules of the road
The legal details that end trips early
International driving permits are not valid in China — you never self-drive with us. Drones stay home (Beijing is a no-fly zone; visitor registration is effectively closed). CBD products are illegal, including cosmetics. Cannabis residue laws are strict and transit screening is real. Photography bans: military, security zones, protests. Passport with you on rail and attraction days. None of this is drama when you know it in advance — all of it is drama when you don’t.
The small print of daily life
Toilets, queues, crossings, seasons
Pocket tissues and sanitiser live in your day kit (public toilets run out). Locals queue per door, not in one line — now you know why. Cross with the herd on green; never assert right-of-way on foot. No tipping anywhere except where we tell you. We avoid the two national holiday weeks outright. And south-of-the-river winters mean a warm layer indoors — pack for rooms, not just weather.